Quality Assurance Program
NEBB’s credibility is built by maintaining integrity through high standards, quality programs and demonstrated capabilities of its certified firms. This is achieved through NEBB’s Quality Assurance Program (QAP).
The NEBB QAP ensures swift, single-source mediation and resolution of disputes between NEBB Certified Professionals and their customers. Under the QAP, NEBB will intervene on any project if the customer feels that a NEBB Certified Firm has failed to perform in accordance with NEBB Procedural Standards.